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NexoArena Gaming Café
Unit 12, Phoenix Palladium, Lower Parel, Mumbai 400013, India
Inside Phoenix Palladium Mall — one of Mumbai's premier lifestyle destinations
Frequently Asked Questions
Got questions?
Do I need to book in advance to use the gaming stations? +
For individual stations (Standard and Pro zones) no booking is required — just walk in. However, the Private VIP Room does require a booking at least 24 hours in advance.
Can I bring my own peripherals? +
Absolutely. You're welcome to bring your own mouse, keyboard and headset. Every station has USB ports and audio connectors for your comfort.
How does payment work? Are there memberships? +
No mandatory memberships. You pay only for the time you use, with a minimum of 1 hour. We accept cash, credit/debit cards, UPI, and digital wallets (Paytm, PhonePe, Google Pay).
Is there an age restriction? +
Guests under 14 must be accompanied by a responsible adult. After 9 PM entry is restricted to those aged 14 and above. The cocktail bar and alcoholic beverages are strictly for guests aged 18 and over.
Do you host private events or birthday parties? +
Yes! We offer special packages for birthdays, bachelor parties and corporate team events. The VIP Room can be reserved exclusively for groups of up to 12 people with custom decoration. Email us at supp@nexoarena.com at least 48 hours in advance.